Lisa Blais Cannon Switches

CHALLENGE :: As the industrywide slump in electronic components stretched on, our Cannon C&K switch business found itself facing challenges from offshore competitors, and dealing with excessive inventory and capacity levels.

SOLUTION :: In 2003, C&K completed a complex, 22-phase transition of its switch product lines, moving more than 60 percent of its business from high-cost regions to low-cost regions in Costa Rica and China to be closer to its customers. In the process, it met all customer service and delivery expectations, improving on-time delivery, reducing scrap and increasing profit margins.